Q and A's

What is my initial order?  Initial orders are any sales you make between today and January 24th.  On February 9th (pending) you will pick up cookies that you order on January 24th ONLY.

So do I stop selling cookies on January 24th?  No, keep selling and any orders you collect between January 24th and February 12th will be your SECOND ORDER that is due to your leader on February 12th.  After February 12th, you can submit orders to your leader anytime until the sale is over.  Your leader will let you know when you can pick up additional orders-usually 24 hours after you ask for them but sometimes as much as 3 days depending on when the "Cookie Cupboards" are open for us to go get more.

How do I submit an order?  Send your order in to your leader, she will send it to me.  Orders will be accepted via e-mail ONLY.  This is to protect you, and ensure that you get the right cookies that you ask for.  Remember, your leaders are VOLUNTEERS and this is a HUGE job for them so please understand that in order to keep things running smoothly, we are taking orders vi-a email only.  If you do not have email access, contact Jamila directly at 864-346-9651

Wait, you only gave me part of my Initial Order, what happened?  This year, our troop is going to be enforcing Girl Scout's policy of 'Only $300.00 of product may be released to any Girl at a time.'  Yes, we know that this is inconvenient and means that you might not only get part of your order but it is to protect the girl's bank account funds.  Only $300 of product per person is Insured.  Yes, that is 75 boxes-even if your initial order was for 200+ in order to receive the incentive.

How do I get the rest of my cookies then?  You can collect more cookies when you have turned in money to your leader.  You may not pay for all of the boxes upfront and then collect money from your customer because this jeopardizes Girl Scout's Non-Profit Status with the IRS.  Every box of cookies we sell is a donation in funds to GS so we need to collect up the cash and not have large checks from each family covering the whole amount.

What are the incentives?  How many boxes should I sell? That is up to you.  The girls earn incentives based on the number of boxes they sell, the incentives are listed on the back of the order forms.  Each group has a goal based on an activity that they would like to do with their cookie money.  That goal is the target you should try to reach.  Effort is rewarded, we know that not every girl will meet these goals and we will work with you if you can not meet the goal but put forth 100% effort.  This includes attending booths and cookie sales events.

Can I take a check, and who d-oes it get made out to? Simply, no.  We do not take checks because we have had problems with them bouncing in the past.  Every bounced check costs the troop $35.  IF you want to take a check from Grandma, or Aunt Sally, that is fine but not from customers.  You must write Grandma or Aunt Sally's phone number on the check.  Checks from family are made out to "TROOP 986"  If the checks bounce, we will attempt to reach the person that wrote the check, if they can not be reached, the girl's family will be responsible for the fees.

What is Boothing? Boothing is when we go sit outside of a market and ask customers if they would like to buy cookies.  You will get a Volunteer Spot Sign Up for Boothing.

Can I do my own Booth? Yes, you can booth ON YOUR OWN BLOCK anytime you like after February 12.  If you would like to set up a private booth anywhere else, we encourage you to do so!  Please contact Jamila directly at 864-346-9651 and I will help you set up a private booth.  You will only be given cookies to fill these booths if they are set up in the computer system-otherwise you have to work with your 75 boxes that you can pick up.  Private booths are split equally among all girls that work them.

I am going to be out of town on March 10, can I turn in the money when I get back? No. If you do not turn in the money to your leader on or before March 10, you are not going to receive your prizes that you earn from selling cookies.

What do I do with these Receipts?  SAVE EVERY RECEIPT WE GIVE YOU!  We make mistakes.  We are human.  They are the proof that you owe us for cookies you have picked up.  Likewise, they are proof that you have PAID us.  If you do not have receipt proof of paying us, then GS will try to collect at the end of the sale.  DO NOT take cookies or turn in money without a receipt-ever.  Do not trust us, we love you and love that you love us, so please do not loose your receipts in-case we make a mistake.



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